> Markdown rendition of https://bldfox.com/help/account (language: en). Site summary: https://bldfox.com/llms.txt # Account and privacy help | BldFox 1. [Home](https://bldfox.com/) 2. [Help centre](https://bldfox.com/help) 3. Account and privacy For everyone # Account and privacy Signing in, your details and emails, and what happens to your data. Search the help centre Topics - Signing in3 - Your details and emails3 - Privacy and your data4 10 questions ## Signing in ### How do I create an account? Open [Sign up](https://bldfox.com/signup) and choose **I have work to do** for a customer account, or **I run a business** to list your business. Sign up with Google, or with your name, email and a password, then enter the 8-digit code we email you. It's free either way, and one account does both: a business owner can post jobs too. You must be 18 or over. ### I can't sign in. What can I do? On [Sign in](https://bldfox.com/login), choose **Forgot password?**, enter your email, and use the 8-digit code we send to set a new password. A code works for 60 minutes. This also adds a password to an account you made with Google. If you signed up with Google, sign in with the Google button and the same address. If no code arrives, check your spam folder, then [contact us](https://bldfox.com/contact). ### Why do I need to confirm my email? It shows the address is yours. You need it to post a job, add photos or files to a job or a message, post and comment on the feed, list a business, answer jobs and join a business's team. We send an 8-digit code when you sign up. If you haven't confirmed yet, signing in with your password asks for it again. ## Your details and emails ### How do I change my name, photo or email? Your name, photo, short bio and home emirate are under [Profile](https://bldfox.com/settings/profile) in Settings. A new name or bio shows straight away and is checked after; a new photo shows once it's checked, usually within minutes. To change your email, open [Sign-in & security](https://bldfox.com/settings/security), enter the new address and confirm the change at both the old and the new one. You can change your password there too, or sign out on every device. A business's name and details are changed in its business panel. ### How do I stop emails from BldFox? Open [Preferences](https://bldfox.com/settings/preferences) and choose **Turn emails off**. That stops our emails about replies, quotes, job reminders, new messages, job leads and listing decisions; sign-in codes and security emails are always sent. Your mail app's **Unsubscribe** button does the same. Notifications under the bell stay on. [Notifications](https://bldfox.com/notifications) lists them all. A business chooses which emails go to its company inbox under **Team**, in **Company emails**. ### How do I switch between English and Arabic? Use the language switch on any page, or choose under **Language** in [Preferences](https://bldfox.com/settings/preferences). Arabic pages have the same addresses with /ar at the start, and read right to left. **Appearance**, in the same place, sets light, dark or your device's setting. ## Privacy and your data ### What can other people see about me? Your public profile shows your display name, photo, bio, your home emirate if you set one, your activity on the feed, and the business you own or manage while it's live. Your phone number shows only if you turn on **Show my number on my public profile**. People's profiles are kept out of search engines. Reviews you write show your name on the business's page. ### How do I download my data? Ask us through the [contact form](https://bldfox.com/contact), with the topic **Privacy, or something on BldFox about me**, or by email. We reply within one month, free of charge. Once we've confirmed it's you, a download appears on our [Privacy Policy](https://bldfox.com/privacy) page while you're signed in, for 24 hours. The file has your profile, posts, comments, reviews, the messages you sent, your jobs and your business listing; photos and documents are listed by name. ### How do I delete my account? Open [Privacy & data](https://bldfox.com/settings/privacy) in Settings, choose **Close my account** and confirm. For 30 days you can change your mind with **Keep my account**; after that, the account is erased for good. Your profile, posts, comments and jobs are deleted. Reviews you wrote stay on the business's page, without your name. If you own a business, closing pauses it at once. To keep it running, hand it to someone on your team with **Make owner** first; otherwise it is archived. ### Do you sell my data? No. We don't sell user data and we don't sell contractor data. Our [Privacy Policy](https://bldfox.com/privacy) says what we keep, why, and who processes it for us. ## More help ### [Hiring and getting quotes](https://bldfox.com/help/customers) Find a business, post a job, compare quotes and hire.See all 18 answers ### [Your business on BldFox](https://bldfox.com/help/businesses) List your business, get Verified, answer jobs and show your work.See all 21 answers ### [The feed and messages](https://bldfox.com/help/community) Posting on the feed, comments, and talking in Messages.See all 7 answers ### [Safety and trust](https://bldfox.com/help/safety) What we check, the Verified badge, hiring safely and reporting.See all 9 answers ## Still need help? Send our team a message. We usually reply within one working day. [Contact us](https://bldfox.com/contact)