> Markdown rendition of https://bldfox.com/help/customers (language: en). Site summary: https://bldfox.com/llms.txt # Help for customers: posting a job, quotes and hiring | BldFox 1. [Home](https://bldfox.com/) 2. [Help centre](https://bldfox.com/help) 3. Hiring and getting quotes I have work to do # Hiring and getting quotes Finding a business, posting a job, comparing quotes and hiring, for homes and companies across the UAE. Search the help centre Topics - Getting started3 - Finding a business3 - Posting a job5 - Quotes and hiring5 - Reviews2 18 questions ## Getting started ### What is BldFox, and does it cost anything? BldFox is a construction and contracting hub for the UAE. You can find contractors, tradespeople, suppliers and consultants, see their finished work and reviews, and post a job so businesses send you quotes. It's free for customers, whether you're a resident or a company: searching, contacting businesses and posting a job cost nothing. BldFox takes no commission. You agree the price with the business and pay them directly. ### Do I need an account? Not to look around. Without an account you can browse the [directory](https://bldfox.com/directory), read profiles and reviews, and call or WhatsApp a business from its listing. To post a job, message a business or leave a review, create a free account and confirm your email. Then fill in the short form under [Post a job](https://bldfox.com/my-requests/new). You can also start before you sign up, by describing the job to [Get Quoted](https://bldfox.com/get-quoted), our AI assistant. Your chat and the job it drafted come with you when you create the account. One account does both: you can post jobs and list a business with the same account. ### What kind of work can I find help with? Construction and contracting of every size: AC repair and servicing, plumbing, electrical work, painting, cleaning, pest control, carpentry, renovation and fit-out, landscaping, swimming pools, moving and snagging inspections. You'll also find suppliers, equipment hire, architects and engineers, and [shops and showrooms](https://bldfox.com/shops-and-others). It isn't only for homes. Offices, shops, restaurants, property managers and building owners find businesses and post jobs the same way, from a single repair to a yearly maintenance contract, in all seven emirates. ## Finding a business ### How do I find a contractor for my job? Open [Find a contractor](https://bldfox.com/directory). Search in your own words, such as “AC repair in Dubai”, or browse every trade; each trade has its own page. **Filters** narrow the list by emirate, Verified businesses, trade licence, reviews, maintenance contracts, emergency call-outs, who the business works for, rating and years of experience. You can sort by **Top rated**, **Most reviewed**, **Most experienced** or **Newest**. Rather have businesses come to you? [Post a job](https://bldfox.com/my-requests/new) and the ones that fit it send you quotes. Not sure which trade it is? Describe the problem to [Get Quoted](https://bldfox.com/get-quoted), our AI assistant, and it drafts the job with you. ### What do the badges and details on a listing mean? **Verified** means our team checked the business's trade licence and confirmed with the business that it runs the listing. **Unverified** means we haven't confirmed that; the business can still be listed and quote on jobs. Read [what the Verified badge means](https://bldfox.com/help/safety#verified-means). A listing can also show its rating and number of reviews, how quickly the business usually replies, its response rate once it has had enough enquiries, and how many customers hired it through BldFox. Its profile adds its services, location, photos, finished projects and reviews. Our [guide to choosing a contractor](https://bldfox.com/choose-a-contractor) shows what to look at, step by step. ### How do I contact a business directly? Every listing shows the ways the business chose to be reached. **Call** and **WhatsApp** work without an account. **Message** opens a conversation in [Messages](https://bldfox.com/messages) and needs a free account, which keeps your conversations in one place. A business can't message you first. It can only answer a message you send, or reply to a job you post. ## Posting a job ### How do I post a job? You need a free account with a confirmed email. There are two ways to post: 1. **The form.** Open [Post a job](https://bldfox.com/my-requests/new) and fill in the headline, the trade, the emirate, what needs doing and when you need it. 2. **The assistant.** Describe the job to [Get Quoted](https://bldfox.com/get-quoted) in your own words. It asks for anything missing and drafts the job; nothing is posted until you check it and press **Post job**. Either way you can add the area, a budget, the size of the job, who supplies the materials, and photos or files. A preview shows how businesses will see it before you post. ### What should I write so businesses can quote? Write what you'd tell a business on the phone: what the job is, where, how big, and when you need it done. “Bedroom split AC leaking water, villa in JVC, this week” gets better quotes than “AC problem”. Add photos of the problem or the space, and name any brands or materials you want. Leave your phone number out of the words: it has its own place, under **How businesses reach you**. Our [guide to choosing a contractor](https://bldfox.com/choose-a-contractor) starts with how to describe the job. ### Can I add photos or files to my job? Yes, once your account email is confirmed. A job can have up to 12 photos and 10 files, such as drawings or a PDF of the plans. Each photo can be up to 5 MB and each file up to 10 MB. Files are scanned for viruses before businesses can open them. Zip archives, old Office formats and programs aren't accepted. ### Who can see my job and my phone number? Businesses with a live listing can read your job on the jobs board, with its photos and files. Your name and number are never shown on the jobs board. Under **How businesses reach you**, **BldFox Messages** is always on. If you add **Phone call** or **WhatsApp**, you choose who gets your number: **Businesses that reply to this job**, or **Only businesses I choose**, where you share it from a conversation with **Share my number**. You can stop sharing with a business at any time. Businesses see your number only while the job is open; the business you hire keeps it. ### Can I change or close my job? Open the job from [My jobs](https://bldfox.com/my-requests). **Edit job** changes the headline, description, area, timing, budget, details and photos, and the changes are checked before they show. Businesses that already replied are told it changed. The trade and the emirate can't change: for a different one, close the job and post a new one. **Close job** takes it off the board and stops new replies. You'll be asked whether you hired someone, and your conversations stay open. A job stays open for 14 days. A closed or expired job can be reopened for another 14 days, unless you hired someone through it. Jobs can't be deleted on their own; they go when you close your account. ## Quotes and hiring ### What happens after I post a job? It goes on the jobs board, and up to five businesses that fit it best are told straight away. Other businesses in that trade can find it on the board. Businesses with a live listing and a confirmed account email can quote or ask you questions. Up to ten businesses can reply to one job, and each reply arrives in [Messages](https://bldfox.com/messages), with a notification and an email. If no business has answered after two days, we'll email you a link to the directory and to your job, in case more detail would help. ### How do I compare quotes? Open [My jobs](https://bldfox.com/my-requests) and choose **Compare quotes**. Quotes are listed cheapest first, each with the business's timing and note; an updated quote shows its old price beside the new one. Questions from businesses wait under **Questions for you**. **Open conversation** takes you to a business's thread in Messages, where you can ask about anything its quote leaves out. Compare like with like: the same scope, what's included, timing and any warranty. Our [guide to choosing a contractor](https://bldfox.com/choose-a-contractor) shows how. ### What if no business replies to my job? If no one has answered after two days, we'll email you. Photos, the size of the job or a clearer description often help: open the job and choose **Edit job**. You can also look for businesses yourself in the [directory](https://bldfox.com/directory) and message or call them. When the 14 days are up, you can reopen the job from [My jobs](https://bldfox.com/my-requests). ### How do I hire a business? Agree the details with the business first. Then, on the job's page, press **Hire** on its quote and confirm with **Hire them**. The job closes and the business is told. The others that replied are told you chose another business, but not which one or at what price. A hire can't be changed afterwards. If you hired someone outside BldFox, or you're not going ahead, say so when you close the job. A week later we'll ask you to rate the work. Your review helps the next customer. ### How do I pay, and does BldFox take a cut? You agree the price with the business and pay them directly. BldFox takes no commission and never handles the money: there is no payment, deposit or escrow through BldFox. BldFox isn't a party to the agreement, the payment or the work. Put the scope, price, timing and payment stages in writing before work starts. See [Is it normal to pay an advance?](https://bldfox.com/help/safety#advance) ## Reviews ### How do I leave a review? Open the business's profile, go to **Reviews**, choose your stars and write what happened. You can add up to 6 photos. You need to be signed in, and you can review each business once. Every review is checked before it shows. Write about your own experience: our [Terms](https://bldfox.com/terms) don't allow reviews of businesses you've never dealt with, or reviews from the business's own team, family or staff. ### Can I change or delete my review? Yes. On the business's profile, choose **Update review** or **Delete** on your review. An update is checked again, and while our team looks at it, your review stays as it was. A deleted review comes off the business's page and out of its rating. You can write a new one later. When the business answers, its reply shows under your review as **Owner reply**. ## More help ### [Your business on BldFox](https://bldfox.com/help/businesses) List your business, get Verified, answer jobs and show your work.See all 21 answers ### [Account and privacy](https://bldfox.com/help/account) Signing in, your details and emails, your data and closing your account.See all 10 answers ### [The feed and messages](https://bldfox.com/help/community) Posting on the feed, comments, and talking in Messages.See all 7 answers ### [Safety and trust](https://bldfox.com/help/safety) What we check, the Verified badge, hiring safely and reporting.See all 9 answers ## Still need help? Send our team a message. We usually reply within one working day. [Contact us](https://bldfox.com/contact)